Maintenance and Support Services
Integrity Networking Services offers monthly maintenance support contracts. On-site support is provided as needed as well as phone support for simple fixes or for help-desk questions. Remote support via a secure session can also be provided. This allows an Integrity Networking Services technician to fix problems quickly without even having to leave the office. This is for the benefit of everyone. We also will interface with any other vendors such as printer or software companies to keep your systems up and running properly.

On-site maintenance is an important service of Integrity Networking Services. We want to ensure your systems are working correctly, especially when you need it most. While normal maintenance service operations occur during normal business hours, after hours emergency service can be provided.

There are many advantages of having a support agreement. Here is a list of just some very important ones:

• Implementing a disaster recovery plan in the event of hurricanes, flooding, fire, or other disasters.
• Testing your backups to make sure your data is protected and can be recovered if necessary.
• Work with your third party vendors (phones, printers, software, etc.) to keep your systems up and running as best as possible.
• Keeping you up to date on the latest technologies for your business needs.
• Installation and setup of new hardware and users with no extra costs usually associated.
• Constant review of security issues and remediation if found.
• No unexpected expenses for you should something go wrong and the repairs take longer than expected.

We will go the extra mile to ensure your systems are working correctly, especially when you need it most.

Contact us today for a FREE site survey